FAQ

How do your gift certificates work? How do I purchase one for myself or as a gift for someone else?

Neighborherds gift certificates make great gifts for local foodies or beef lovers. And they get to choose the beef cuts they want! Here's how to get a gift certificate and a couple tips to make it easy.

Click here to purchase a gift card online. 

Helpful tips:

  • If you'd like to have an automatic email sent to the gift certificate recipient with the gift certificate information, just place their email in the "Recipient's Email" field. If you want to send it to them later, replace their email address with your own email address in this field (Paper versions of certificates are available upon request. Please allow 3-5 days to mail the gift certificate).
  • After you purchase the gift certificate, an email will be sent to you with a code they can use only to redeem the gift card. If you didn't have this sent to them automatically, simply forward this email when you're ready.
    • Gift certificates are redeemable with online orders only. No expiration dates.

Need some assistance or a paper version of the gift certificate? Call Kristen at 208-251-9378, email us at info@theneighborherds, or chat with us on Facebook.

How ordering beef and shipping with The Neighborherds works:

  1. Read about our farmers and choose your beef bundle(s) by farmer or by cuts desired. Single cuts called "Add On's" can be ordered ($60 minimum if you're shipping). We provide small beef bundles that fit easily in your standard kitchen freezer.
  2. Add items to your cart, and choose a shipping or pick-up method.*
  3. Beef is shipped in a reusable, max-insulation container that keeps beef frozen for 3-5 days. You will receive emails to let you know when beef is scheduled to arrive at your door.
  4. After beef has arrived, our shipping carrier will pick up and return the reusable container. You'll also receive email instructions that tell you when to place the container back on your doorstep for pickup. Container pick up is usually 1-2 days after beef arrives.

*If you are picking up beef in Yankton- After you place your order online, we will contact you via email to schedule a pickup time in Yankton that works with your schedule.

How much beef can I fit in my standard size kitchen freezer?

Our popular bundles are 5-7 lbs of beef and easily fit in a standard-size top freezer – just like every kitchen fridge/freezer combo – with plenty of room to spare. If you choose to order more than one bundle to get the cuts of meat you prefer, know that rule of thumb is that a standard-sized top freezer holds around 50 lbs. If you want to order more than that (like a 1/4, 1/2 or whole steer via our bulk option) look into the benefits of buying a chest or upright freezer and our bulk options.

Does The Neighborherds beef cost more than store beef?

Based on the price per pound, the answer is no. We’re proud to say that on average, you save around 5-10% per pound of beef when you buy bundles through The Neighborherds.*

*Before Shipping. Prices are compared to beef of similar quality, which can often only be found at specialty food stores or through other online beef providers.

What are the best cuts, packages and how should I cook them? Where are the recipes?!

Beef can be prepared in multiple ways, and each cut has it's own unique way of being cooked based on the leanness of the section it comes from. If you’re new to the local-beef buying world, we recommend trying our most popular bundle packages. Bundles typically have two steaks, ground beef and another versatile cut, or a roast, ground beef and other versatile cuts. Also, check out our blog post, The Newbie's Guide to Beef Cuts and Cooking Styles to find out which cuts might be best for your favorite cooking style, and get some great recipes we've categorized by cut on Pinterest.

Is the beef you buy from The Neighborherds USDA Inspected?

To us, food safety is just as important as supporting local farmers and ranchers. We partner with butchers who own and operate facilities and practices that are federally inspected. This is in accordance of the Federal Meat Inspection Act, which regulates meat processing in the US. Compliance of our butchers is monitored by the Food Safety Inspection Service (FSIS). Our beef may be sold outside of South Dakota state lines. For more information, visit https://igrow.org/up/resources/02-2001-2014.pdf.  View the full list of all approved USDA Inspected facilities.

Do you ship?

Yes and we recommend it as the best way to get farm fresh beef! It's kinda why we started the Neighborherds- to make it easier for people to get farm fresh beef. We ship in reusable, max-insulation containers (kinda like a YETI cooler). You know how the milkman used to (or in some cases still does) deliver milk to your door in a returnable milk container- and you put the empty container out on the doorstep when you're done? Our process is similar.

Here's how our sustainable shipping option works: 

  1. Once you’ve purchased your order online, we'll send you an email to let you know when your beef will arrive (our shipping containers keep beef frozen for 3 days, and it usually ships in 2).
  2. When it arrives, open it up and a slip of paper will tell you when the container will be picked up. We'll also send you an email reminder with this date/time as well.
  3. Take the beef out, affix the pre-printed return sheet, and put the container back out on your doorstep before the date/time we've specified.
  4. Our shipping company will pick up the cooler to come back to our facility!

Where do you ship?

Currently we ship through a regional shipping carrier to a few select states the mid-western region. Check out our Shipping and Delivery page for details. We do ship to locations outside of the midwest, but shipping does increase. Call or email us to get a custom quote.

Can I pick up my order and eliminate the shipping costs?

Yes, and you can save 20% on the price when you do too! if you can drive or find arrangements to pick up your order near Yankton or Utica, SD, we’ll have the beef ready to go. If you’re traveling a long distance, best to bring a cooler with ice packs. It's all in the online check out process, so just pick the cuts/bundles you'd like and we'll reach out after you've purchase to set up a time that works for you. Get more info at our Shipping and Delivery page for details.

Can I order a quarter, half or whole portion of beef?

Yes. Check out our bulk buying option to get the details on cost, cuts, process and timing. As soon as you pay the deposit price for the size you’d like, we'll contact you to talk details. You will not be billed the full amount until we've contacted you and agreed on the details (cuts and delivery time) of your package.

What if I just want to buy one cut of beef specifically, like a steak or a roast?

Just look through our add on's pages for single steaks, roasts or ground beef you want and get as much as you'd like ($60 minimum to ship). Heads up- our bundles include ground beef, always good to have ground beef on hand for quick burgers or casseroles.

Where does your beef come from?

We source our beef from honest farmers and ranchers in our midwestern region. Learn more about the farmers and producers who care about their cattle and have a passion for continuing the family farming tradition. 

How is your beef raised? Is it hormone free? Grass-fed? Etc...

Nate Hicks, co-founder and owner of a Neighborherds partner farm, believes that cattle should be treated like family (calves have come in the house to warm up in the winter months). We partner with farmers who understand what goes into their cattle –food and care– makes a difference in what winds up on our plates. We’re proud to partner with producers who use different feeding practices – pasture-raised/grain-finished and pasture-raised/grass-finished– but they all have one thing in common; they believe cattle should be treated humanely and raised with the knowledge that their practices positively affect the beef that ends up on your kitchen table, and theirs.

We also want to dispel misconceptions about common labels. Here's just a few explanations of the marketing labels you see and hear everyday: 

No Unnecessary Antibiotics We partner with farmers who use safe, preventative management practices that are geared towards keeping cattle healthy without using antibiotics. Some farmers don’t use antibiotics at all, and some do, but only in the rare occurrence that an animal becomes ill. Animals, just like humans, shouldn’t suffer if they become sick, so antibiotics may be administered to keep the animal from pain. Do these antibiotics translate to your food? Rejoice, the answer is NO. The USDA inspects meat to ensure it doesn’t contain any antibiotic residues, and all harvested animals have a required withdrawal period before being harvested so that the drugs can fully leave their system.* All of our farmers follow these standards, and we ONLY work with USDA inspected butchers.

*https://grist.org/food/what-you-need-to-know-about-antibiotics-in-livestock/

No Added Hormones Most of our farmers don’t administer hormones. But- it’s good to know that “Hormone-Free” is not a valid termEvery mammal, including cattle, have natural hormones, therefore they are never free of hormones.

Most of our farmers DO NOT administer hormones. If a Neighborherds producer does use a form of hormones to help cattle grow, the amount is so small that the effects are almost untraceable. For example, an 8 ounce steak contains about 3.5 nanograms of estrogen (a steroid found in humans and food products). Compare that to 136,080 nanograms in a slice of white bread. To give you a visual of the scale of a nanongram- a grain of sugar weighs approximately 625,000 nanograms.**

The farmers we partner with know the food they raise for others is also they food they themselves and their families eat. If the farmers do use hormones, it's important to note that studies have proved that beef that comes from an animal that was administered hormones for the promotion of growth DOES NOT pose food safety risks. According to the USDA, every animal given hormones must wait a withdrawal period (a certain amount of time from administering the substance until the animal is harvested so that the chemicals pass completely out of their system).

*www.bestfoodfacts.org via https://farmingtruth.weebly.com/hormones.html

 **How small is a nanogram? https://www.quora.com/How-small-is-a-nanogram

Pasture-raised All of our cattle are raised on pasture- they spend the first few months eating mom's milk and eventually move to grass. If they are moved off of a pasture, it's often because that pasture's grass has been depleted, or they need to be closer to home (the winter months) to get the right amount of grass, hay and other feed to survive the cold temperatures.

Want to sell your beef through The Neighborherds?

We source beef through three farmers right now, but as demand grows, we'll need to grow our partnerships and add more farmers. We're currently building a "list" of honest farmers and ranchers who want to spread the beef love, so when the time comes to grow, we'll know who to get ahold of. We’re here to help farmers by promoting the work they do, and most importantly, provide more money for their work; 5-10% above the current market value. We focus on the direct-to-consumer process so farmers can focus on their herd and what they love doing. We’re also hoping to add more lines of beef in the future (Organic, 100% grass-fed and wildlife-friendly for example). 

Interested in getting on our list for the future? Email us and we'll talk about the awesome opportunity to continue the meat culture mission together.

Want to become a butcher for The Neighborherds?

Butchers can apply to process our beef, but they must be a USDA inspected facility. Simply email us with your info (location, certifications, etc) and we’ll talk more.